Hospitality Management specialist with extensive expertise in driving revenue growth and enhancing customer satisfaction. Excels in managing team dynamics, optimising operational costs, and spearheading customer loyalty programs. Demonstrates a strategic approach to data analysis and operational policy standardisation. Aims to leverage a broad skill set and a 4-year career to contribute significantly to organisational goals in a dynamic and challenging environment. Focuses on delivering measurable results in service quality, team productivity, and customer engagement, aiming to surpass business objectives and foster a growth-oriented workplace.